Terms & Conditions

1. Introduction

Welcome to 7q77, Bangladesh's trusted online casino and sports betting destination. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User") and 7q77 ("Platform", "We", "Us"). The Agreement governs your access to and use of all services, games, promotions, and features available at https://7q77.vip.

By registering an account, making a deposit, or using any part of the 7q77 platform, you confirm that you have read, understood, and unconditionally accepted these Terms & Conditions in their entirety. If you do not agree with any part of this Agreement, you must immediately discontinue use of the platform.

2. Eligibility & Age Requirements

To register and use 7q77, you must satisfy the following eligibility criteria at all times. 7q77 strictly enforces a minimum age requirement of 21 years for all users. This is a firm policy with no exceptions. Players found to be underage will have their accounts immediately suspended and any winnings forfeited.

You must meet all of the following conditions:

• You are at least 21 years of age (21+ only).
• You are accessing the platform from a jurisdiction where online gaming is not prohibited.
• You are acting on your own behalf and not as an agent for any third party.
• You have not previously been excluded or banned from 7q77 or any affiliated platform.

3. Account Registration & Security

Each player is permitted to hold exactly one (1) account on 7q77. Duplicate accounts are strictly prohibited and may result in permanent suspension of all accounts associated with the same individual, along with forfeiture of any balances. 7q77 reserves the right to conduct identity verification at any time.

You are solely responsible for maintaining the confidentiality of your login credentials. Any activity carried out under your account is deemed to have been authorised by you. Notify our support team immediately if you suspect unauthorised access to your account.

Account registration requirements include:

• Providing accurate, complete, and up-to-date personal information including full name, date of birth, and valid contact details.
• Completing KYC verification by submitting a valid government-issued National ID (NID), passport, or other accepted identification document.
• Using a payment method (bKash, Nagad, Rocket, Upay, etc.) that is registered in your own name.
• Keeping your registered contact details (mobile number, email) current and accessible so 7q77 can reach you when required.

4. Deposits & Withdrawals

7q77 supports a range of local Bangladeshi payment methods to make deposits and withdrawals simple and fast. Accepted channels include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and select other banking options. All transactions are processed in Bangladeshi Taka (BDT).

All withdrawals are subject to identity verification and must be processed to the same payment method used for the original deposit. 7q77 does not accept third-party deposits or withdrawals. Minimum and maximum transaction limits apply and may vary by payment method.

Important payment policies:

• Deposits are typically credited instantly. If a deposit does not appear within 30 minutes, contact support with the transaction reference number.
• Withdrawal processing times vary: bKash and Nagad withdrawals are typically completed within 1–3 business hours during operational hours (BST, UTC+6).
• 7q77 reserves the right to delay or decline a withdrawal if account verification is incomplete or if a transaction is flagged for compliance review.
• Deposits made in excess of stated limits may be returned. Players are responsible for any fees charged by their payment provider.

5. Bonuses & Promotions

7q77 offers a range of promotions including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events like the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms published alongside each promotion and to the general bonus policy below.

Bonus funds and any winnings derived from bonus play must meet the stated wagering requirement (rollover) before they can be withdrawn. Unless otherwise specified, wagering requirements are applied to the bonus amount only and must be completed within the promotional period.

General bonus conditions:

• Only one welcome bonus is available per player, household, IP address, and payment account.
• Bonuses cannot be transferred, exchanged for cash, or combined with other promotions unless explicitly stated.
• 7q77 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Any attempt to abuse or manipulate a promotional offer will result in cancellation of the bonus and potential suspension of the player's account.

6. Prohibited Activities

7q77 operates a zero-tolerance policy for fraud, abuse, and collusion. The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of funds, and may be referred to relevant authorities:

• Opening or operating multiple accounts (multi-accounting) to circumvent limits or claim multiple bonuses.
• Using automated bots, scripts, artificial intelligence tools, or any software to interact with the platform in an unauthorised manner.
• Colluding with other players to manipulate game outcomes, exploit RNG patterns, or gain unfair advantage.
• Depositing, wagering, or withdrawing funds obtained through illegal activity, including money laundering.
• Misrepresenting your identity, age, or providing false documentation during KYC verification.

7. Responsible Gaming

7q77 is firmly committed to promoting safe and responsible gambling practices. We strongly encourage all players to set personal deposit limits, wagering limits, and session time limits from within their account settings. Self-exclusion options are available for any player who feels they need a break from gambling activity.

If you believe gambling is negatively affecting you or a family member, please contact our support team at [email protected]. Our agents, available 24/7 in both English and Bangla, can guide you toward appropriate resources and assistance. For more detailed guidance, please visit our Responsible Gaming page.

8. Intellectual Property

All content on the 7q77 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of 7q77 or its content suppliers and is protected by applicable intellectual property laws. Unauthorised reproduction, distribution, modification, or commercial use of any platform content is strictly prohibited.

9. Limitation of Liability

7q77 provides its platform on an "as is" and "as available" basis without warranties of any kind, either express or implied. 7q77 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Access to the platform may be temporarily suspended for maintenance, upgrades, or reasons beyond our control.

To the fullest extent permitted by applicable law, 7q77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses arising from your use of (or inability to use) the platform or any of its services.

10. Amendments to Terms

7q77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Any changes will be published on this page with the updated effective date. It is your responsibility to review these Terms & Conditions periodically to stay informed of any updates.

Your continued use of the 7q77 platform following the posting of any amendment constitutes your binding acceptance of those changes. If you disagree with any revised terms, your sole remedy is to close your account and cease using the platform.

11. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with your use of 7q77 shall first be referred to our customer support team for resolution. 7q77 endeavours to resolve all complaints fairly and within a reasonable timeframe. Players are encouraged to contact [email protected] before pursuing any formal dispute process.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 7q77 platform, our dedicated support team is available 24 hours a day, 7 days a week. We provide assistance in both English and Bangla to ensure all Bangladesh-based players receive clear and helpful responses.

Email: [email protected] — Response times are typically within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours, and within 12 hours at all other times.